Ofertas

Promoções Especiais

Shipping & Returns

Shipping Policy

This policy explains how orders are shipped by V&A shop.

1. Global Shipping

We ship worldwide.

2. Delivery Time

5–25 business days on average (customs/remote areas may take longer).

3. Processing

Orders handled within 1–3 business days after payment.
No processing on weekends or holidays.

4. Tracking

Tracking number and carrier info sent by email once dispatched.

5. Customs/Duties

Customers are responsible for local duties/taxes.

6. Failed Deliveries

Incorrect/incomplete addresses that cause returns require reshipping fees.

7. Delays

V&A shop is not responsible for customs or carrier delays.

8. Support

📧netodossantos04@gmail.com

Return & Exchange Policy

At V&A shop, we value our customers and are dedicated to providing an exceptional shopping experience.
If you have any questions, concerns, or suggestions, we are here to help.

Customer Support Email:
📧 netodossantos04@gmail.com

Response Time
We strive to respond to all inquiries within 24–48 hours, excluding weekends and public holidays.

How We Can Help

Product information and sizing guidance
Order updates and tracking
Returns, exchanges, and store credit assistance
Feedback, suggestions, or general inquiries

Thank you for choosing V&A shop. Our team is committed to offering world-class support and ensuring your experience with us is seamless and satisfying.